- FAQ - What is the Cancellation Policy
FAQ - What is the Cancellation Policy
In the event you have placed an order and decide to cancel it before it is shipped, there will be a 25% cancellation/restocking fee. Customers must call within no more than 24 hours after their initial purchase in the event you want to make any changes to their order. Remember, we start producing your furniture within days of your order so we need to know of any changes immediately.