The Team Behind Every. Experience You Love
Meet the dedicated professionals who make exceptional customer experiences possible

Meet Frank Mead.

Senior Customer Success Manager

Frank brings a wealth of experience from Fortune 150 firms and lifestyle brands to his sales and account management role. With a BA from UCLA and an MBA from Pepperdine, he blends strategic thinking with personal service. Whether it’s customizing a desk for a visually impaired professor or shipping to overseas troops, Frank loves exceeding customer expectations alongside a passionate team. 

When He's Not Working

Frank enjoys soccer, mountain biking, cooking, and spending time outdoors. 

 

 

Favorite Versa Product

Foundry Bench Corner is his favorite product for its striking combination of steel and bamboo, and the natural comfort of its bamboo surface.

Helping Customers Succeed

The Challenge
TechFlow Solutions was struggling with fragmented customer data across multiple platforms, leading to 23% customer churn and missed upselling opportunities worth $2.1M annually.

Frank's Solution
Frank designed a custom integration strategy that unified their customer data and implemented automated workflows. He with weekly training sessions.

  • Customer Success
  • : 47% reduction in customer churn within 6 months
  • $1.8M in recovered upselling opportunities
  • 85% improvement in customer satisfaction scores

What Customers Say About Frank

Great Product, Even Better Support!

"I had a few questions before ordering, and Frank answered every one with patience and clarity. Thanks to his guidance, I picked the Foundry Bench Corner—and I couldn’t be happier with the look and feel!"

Ryan S. / Design Director

Made the Whole Experience Easy

Frank made what could’ve been a complicated order feel simple. He walked me through the options, shared honest advice, and made sure everything arrived on time. It’s rare to find that kind of care these days.

Rosalin C. / Manager

Exceptional Service from Start to Finish

"Frank was incredibly helpful throughout the entire process. He took the time to understand my needs and even recommended the perfect desk setup for my home office. The attention to detail and follow-up made all the difference."

Ryan S. / Design Director
Want to work with Frank?
Experience the same level of dedicated support and expertise that has helped hundreds of businesses achieve their goals.

Meet the Rest of the Team
Frank works alongside other exceptional professionals who are equally dedicated to your success.

Frank Jamison

Product Specialist

Expert in product training and feature.

 

Randi Moskowitz
Technical Support Lead.

Resolves complex technical challenges and ensures seamless 

Ana Gonzalez
Account Manager

Builds lasting relationships and identifies growth opportunities

Louie Ortiz
Implementation Consultant
Specializes in custom workflows and business processes

Eduardo Silva
Implementation Consultant
Specializes in custom workflows and business processes