Warranty

VersaDesk Warranty Information

At VersaDesk, we think knowing that your desk will stand with you every day builds trust and confidence. That’s why every product from VersaDesk is backed by a best-in-class Limited Lifetime Warranty. The frame is backed by a Lifetime Warranty and the electronic components and motor are covered by a 2-Year Warranty. All VersaDesk’s products are designed and assembled in Los Angeles.

30-Day Satisfaction Guarantee

In addition to offering the best in class warranty, we are so sure that you will be 100% satisfied with your purchase from VersaDesk, we offer a 30-Day Satisfaction Guarantee. Try any product for 30 days risk-free, and in the unlikely event that you are not happy with your VersaDesk for whatever reason, we invite you to return it. You may return your undamaged VersaDesk in its original condition with the receipt and packing for a refund minus the cost of return shipping within 30 days of purchase.

How It Works

We will repair or replace any defective part or product once visual proof has been submitted to VersaDesk that demonstrates defects in workmanship. All items will be evaluated on a case-by-case basis.

If you feel you have received a product with any type of defect, please contact us at (800)465-1660 or email us at support@versadesk.com. Our Customer Service agents are committed to resolving your problem as quickly as possible.

VersaDesk is not responsible for the repair or replacement of normal wear and tear.

VersaDesk 30 Day No Hassle Guarantee

If for any reason you do not feel that VersaDesk works for you, you are provided 30 days to return your VersaDesk(s) from the date you receive your order to after the close of the 30-day window. If you have more than one desk in your order only 1 of the desk can be opened and the remainder must be left in their box unopened. You will be credited back the amount you were charged minus the shipping cost after we have received the product back in our facility. VersaDesk is not responsible for the cost of shipping & handling fees for the item to be sent to us for return.

To Initiate a Warranty Repair:

  • Call VersaDesk Customer Support at (800)465-1660 or email support@versadesk.com to request an RMA number
  • A customer service agent will issue you an RMA number that must be included on the package with your return

    What Our Customers Have To Say:

    Trustpilot

    “Wonderful option for a desk job… ”

    I have chronic neck pain and sitting all day was extremely painful, and I would have to stop working and stand up until the pain subsided. The Versadesk allows me to stand and keep working.

    -Lina B.

    | Verified Buyer

    “Love our PowerPros.… ”

    Have bought 5 Versa Desk Pro’s so far, and everyone is super happy with them. Very happy with the single monitor arm I have for my desk. Easy to install. Customer service has been very helpful when I needed it as well. Highly recommend!

    -Ashli E.

    | Verified Buyer

    “Love my new desk. Pleasant surprise that no assembly was required for the desk.… ”

    Added the dual monitor arm and the desk is perfect for my home office. Solid construction and smooth operation to lift and lower.

    -Colette F.

    | Verified Buyer

    “Amazing products, outstanding service! … ”

    I ordered 4 desks but one got left out when shipped. I email VersaDesk and they contacted me immediately, fixed the issue, and sent a desk out right away. They were extremely helpful and very easy to talk with. THANK YOU VERSADESK!!!!

    -Sally R.

    | Verified Buyer

    “Best decision I’ve made on my work environment.… ”

    I have had other standing desks and the Versa Desk is by far a much more comfortable adjustable desk and working platform.. it fits in my office and on my desk perfectly.. Love it!

    -Robert D.

    | Verified Buyer

    “This desk is the best investment I can think of.… ”

    This desk is the best investment I can think of. I have had it for almost a month and since I received it I don’t think I have sat at my desk for more than 15 minutes at one time.

    -Diana W.

    | Verified Buyer

    “Great Customer service experience. The process for ordering was very simple, and the chat worked well to get answers that I needed… ”

    Once the product arrived I had to reconnect due to the item being damaged during shipping. VersaDesk was extremely responsive and sent a new model out quickly. I’m now using the desk and am very pleased.

    -Melissa M.

    | Verified Buyer