Warranty
VersaDesk Warranty Information
At VersaDesk, we think knowing that your desk will stand with you every day builds trust and confidence. That’s why every product from VersaDesk is backed by a best-in-class Limited Lifetime Warranty. The frame is backed by a Lifetime Warranty and the electronic components and motor are covered by a 1-Year Warranty. All VersaDesk’s products are designed and assembled in Los Angeles.
30-Day Satisfaction Guarantee
In addition to offering the best in class warranty, we are so sure that you will be 100% satisfied with your purchase from VersaDesk, we offer a 30-Day Satisfaction Guarantee. Try any product for 30 days risk-free, and in the unlikely event that you are not happy with your VersaDesk for whatever reason, we invite you to return it. You may return your undamaged VersaDesk in its original condition with the receipt and packing for a refund minus the cost of return shipping within 30 days of purchase.
How It Works
We will repair or replace any defective part or product once visual proof has been submitted to VersaDesk that demonstrates defects in workmanship. All items will be evaluated on a case-by-case basis.
If you feel you have received a product with any type of defect, please contact us at (310)353 7100 or email us at support@versadesk.com. Our Customer Service agents are committed to resolving your problem as quickly as possible.
VersaDesk is not responsible for the repair or replacement of normal wear and tear.
VersaDesk 30 Day No Hassle Guarantee
If for any reason you do not feel that VersaDesk works for you, you are provided 30 days to return your VersaDesk(s) from the date you receive your order to after the close of the 30-day window. If you have more than one desk in your order only 1 of the desk can be opened and the remainder must be left in their box unopened. You will be credited back the amount you were charged minus the shipping cost after we have received the product back in our facility. VersaDesk is not responsible for the cost of shipping & handling fees for the item to be sent to us for return.
To Initiate a Warranty Repair:
Call VersaDesk Customer Support at (877)350-3539 or email support@versadesk.com to request an RMA number
A customer service agent will issue you an RMA number that must be included on the package with your return