- FAQ - What is the Return Policy
FAQ - What is the Return Policy
Due to the high costs of materials and extensive labor that goes into each piece we offer a limited return policy.
We have a 30-day conditional return policy; customers have up to 30 days after receiving their product to make returns. After 30 days we will not except any returns. All approved returns must have RMA number, provided by a Versa Desk customer care representative. The current Return Policy supersedes all previous Return Policies. Please see terms and conditions below.
No refunds are available after 30 days. Shipping fees are non-refundable.
We are very sorry whenever a customer does not love our product. In the rare event you do wish to return your item, we will assist you with that.
If you must return your item within 30 days of receiving your delivery, we must charge a 30% restocking fee. Customers are responsible for all associated return shipping charges. Freight, shipping, or white glove services will not be credited back. Please call customer care for more details and to obtain an RMA number for a return.